I’ve been invited to appear as a panellist on SkyTV’s Technology Behind Business. This episode is titled “Has CRM failed?”, which of course attracted me like a particularly appealing red rag to an already jumpy bull.

The show airs on the Sky News Business channel at 9:30pm (Australian east coast) on Friday 15 April, but is also repeated at 10am Saturday and 9:30am Sunday, and is available on the website afterwards. At the Friday night slot, we’re competing on cable with Ultimate Fighting and 60 Minute Makeover, so if we lose your interest, flick over and watch people’s faces get mangled in one of two different ways.

I’m not short of opinions on the topic of CRM, but if you have any killer points you think need an audience, I’d love to hear them, so feel free to drop me a line.