Case Study
Order Management & Reporting in the Cloud
“Myriad Minds dramatically improved our order management and ... understood the criticality of accurate financials for a listed company.”
Owen Armstrong
CFO, Empowernet International
Myriad Share client portal
If your business involves high-value client interactions, you'll know that responsible sharing of information with clients is integral to a trusted relationship. Myriad Share uses Force.com to provide your business with a branded client portal. The result is document sharing between your staff and clients that’s easy, secure and reliable.
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From the Blog...
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Back The Right Cloud Horse – pt1: The Data Model
This is the first of the cloud-specific system evaluation criteria that I introduced last week. The data model is critical, but far too often overlooked with system procurements, especially in the realm of cloud solutions when the database isn’t on your server. Here’s why. The data foundation Applications that are rich in structured data – [...] Read More >>
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How to Back The Right Cloud Horse
In the horse race of cloud computing, how do you pick the stayer from the nag? The stallion from the gelding? When not constructing metaphors spanning equine sports and enterprise software (a pointless vocation with few prospects), in my day job I have the pleasure of helping clients navigate their way through the pre-race field of [...] Read More >>
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Myriad Minds talking CRM on SkyTV: available online
I mentioned last week my impending appearance on Sky TV’s Technology Behind Business. Thanks for everyone’s topical suggestions, of which I certainly mentioned a few in my responses. The 10 min segment can be seen on the website now so take a look. We talked CRM, cloud, social media and customer service and I can [...] Read More >>
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Demo: Myriad Share client portal for financial advisors
Last week we announced that the test drive of Myriad Share for Financial Advisers is available. But even easier, take a look at this quick 3 minute demo to get an overview of some of its features. Go for full screen (click in the bottom right of the video) to get all the detail. Read More >>
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Mobile CRM: concept to decision in 2 minutes
Thought I’d share a recent experience from the world of mobile cloud CRM. I had a meeting with a wealth management client this week to talk them through how best to expand upon their thus far introductory usage of Salesforce CRM. One of the protagonists was their head BDM, a savvy, high-energy sales type who [...] Read More >>
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Myriad Minds to discuss CRM on SkyTV
I’ve been invited to appear as a panellist on SkyTV’s Technology Behind Business. This episode is titled “Has CRM failed?”, which of course attracted me like a particularly appealing red rag to an already jumpy bull. The show airs on the Sky News Business channel at 9:30pm (Australian east coast) on Friday 15 April, but [...] Read More >>
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Announcing Myriad Share for Financial Advisers
After a lot of hard work in recent months, I’m very proud to announce that Myriad Share for Financial Advisers is now available to test drive. Myriad Share is a fully configured client portal to allow business to share key documents with clients. It’s built on the Force.com platform and comes with its own embedded [...] Read More >>
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Myriad Minds comments on cloud for wealth management in Investment Magazine
Philippa Yelland has published an article on cloud computing in the investment and superannuation industry in this month’s Investment Magazine. It starts off a tad doomsday-esque with an image of a dark, ominous sky and the headline “Storms Gather in the Cloud” (OK, so a lot doomsday-esque), but when you read the fine print, the [...] Read More >>
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3 benchmarks for successful technology leadership
I talk often and at length to businesspeople about the challenges they face realising the lofty ambitions they have for technology at their organisation. Regardless of where the conversation starts, it invariably ends up centred on the lack of technology leadership. Read More >>
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Private vs public cloud on domestic chores
A further thought following my attendance at TechLines last week. You’ll recall I mentioned James O’Loghlin’s lawn mower analogy. I thought it worth fleshing that out a little with reference to those most nebulous of cloud computing terms: private cloud and public cloud. A private cloud approach to the lawn mower conundrum would be to [...] Read More >>
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